Receive $20 off your first Facial Treatment in participating salons or $20 off your first online order when you spend $50 on skincare products. $20 discount code is redeemable once only, call or email your preferred salon to confirm redemption eligibility, enter code at checkout at participating salons or present this verification email in salon to redeem. Not valid with express facial treatments, valid at participating salons only. Gift is not transferable or redeemable for cash. Discount code is valid one month from date of issue. Offer not valid with any other discounts, promotions or the purchase of physical gift cards, e-gift cards or gift vouchers. Offer qualifying exclusions are clearance and sun products including foundations, body products, tanning products, tanning mitts, facial sponges and antibacterial wipes.
Bonus Gifts
This offer is available intermittently and subject to activation periods which will be announced via email, SMS, or push notification to select eligible customers for a limited time. Bonus gifts are redeemable when spending $150 or more on Ella Baché skincare products. Available at participating salons or online whilst stocks last. Contact your preferred salon to confirm stock availability. Bonus gift/s cannot be redeemed with packs, discounted products, exchanged or refunded. Offer qualifying exclusions are clearance, sun products including foundations, body products, tanning products, accessories, facial sponges and antibacterial wipes. Ella Baché salons are individually owned and operated. We reserve the right to replace the gift/s depending on stock availability.
Bonus Gifts
This offer is available intermittently and subject to activation periods which will be announced via email, SMS, or push notification to select eligible customers for a limited time. Bonus gifts are redeemable when spending $200or more on Ella Baché skincare products. Available at participating salons or online whilst stocks last. Contact your preferred salon to confirm stock availability. Bonus gift/s cannot be redeemed with packs, discounted products, exchanged or refunded. Offer qualifying exclusions are clearance, sun products including foundations, body products, tanning products, accessories, facial sponges and antibacterial wipes. Ella Baché salons are individually owned and operated. We reserve the right to replace the gift/s depending on stock availability.
This offer is only available to select eligible customers who are subscribed to our promotional list and receive an exclusive code via email. Receive $20 off your Facial Treatment in salon, or $20 off your online order when you spend $50. Your $20 discount code is redeemable once only, when you enter your unique code at checkout or present your code in salon to redeem. $20 offer is not transferable or redeemable for cash. Offer is valid for 1 month from date of issue and is not valid with any other discounts or promotions. Valid at participating salons only and not valid with express Facial Treatments. Offer qualifying exclusions are clearance and sun products including foundations, body products, tanning products, tanning mitts, facial sponges and antibacterial wipes. Ella Baché Salons are individually owned and operated. Gift is not transferable or redeemable for cash.
"BDAY" Offer
Receive $20 off your Facial Treatment in salon, or $20 off your online order when you spend $50. Your $20 discount code is redeemable once only, when you enter your unique code at checkout or present your code in salon to redeem. $20 offer is not transferable or redeemable for cash. Offer is valid for 3 months from date of issue and is not valid with any other discounts or promotions. Valid at participating salons only and not valid with express Facial Treatments. Offer qualifying exclusions are clearance and sun products including foundations, body products, tanning products, tanning mitts, facial sponges and antibacterial wipes. Ella Baché Salons are individually owned and operated. Gift is not transferable or redeemable for cash.
Refer a Friend
Friends that Glow Together, Stay Together
Share the love and luminosity. Treat your friends with a $10 voucher for their next Ella Baché purchase to learn what their skin loves.
For every order made through your referred friends you will also receive $10 too.
Terms and conditions:
- Referred friend will receive a $10 voucher off their first Ella Baché product purchase online when advocate shares their unique link
- Advocate receives $10 off their next purchase when their referred friend has made a paid purchase online
- Advocate will receive an email with a unique code to redeem at checkout after 6 hours of review period. If the referred friend purchase is cancelled within 6 hours, the advocate
- $10 voucher must be used on products online
- Friend referred must be a new client to Ella Baché for offer to be valid
- $10 offer cannot be refunded or transferred to cash
- No limit to referring multiple friends and redeeming multiple $10 offers
- $10 offer can be used on already discounted treatment or special offers
- $10 offer cannot be used in Salon or David Jones
e-Gift Cards
Ella Baché e-Gift Cards can be used for product purchases made online at ellabache.com.au and product and treatment purchases in participating salons Australia wide. To make a Treatment Booking using your eGift Card you must directly contact the salon via telephone or email. eGift Cards cannot be redeemed for any other legal tender (cash, EFTPOS, credit card or gift card). eGift cards are the equivalent of cash. If lost or stolen, eGift Cards will not be replaced. eGift cards are non-refundable. Expired eGift Cards do not retain any value. eGift Cards must be presented on arrival. eGift cards are valid 3 years from the date of purchase. eGift cards cannot be exchanged for cash, redeemed for treatment deposits or at any David Jones counter. Multiple eGift cards cannot be redeemed within one purchase and cannot be used in conjunction with online discounts or clearance. Appointment cancellations with less than 24hrs notice may result in a cancellation fee charged to your eGift Card. Some Ella Baché Salons do not allow eGift Cards to be used on Public Holidays. Please contact your Ella Baché salon to confirm the Terms and Conditions of eGift Card use.
In Salon/Beauty Counter and Service Terms and Conditions
No-Show Policy
We are committed to providing superior quality services to our clients. Customers are asked to cancel or reschedule any appointments that they will be unable to honour at least 24 hours in advance of their reservation. You must telephone the salon directly to cancel.
Upfront Payment Policy
A deposit at time of booking may be requested on treatments. Contact your local salon to find out the Upfront Payment Policy for that salon.
Cancellation Policy
Customers are asked to cancel or reschedule any appointments that they will be unable to honour at least 24 hours in advance of their reservation. Should less than 24 hours notice be given the cancellation policy for that salon will be enacted. Cancellations policies differ per salon and you should contact your local salon to find out what their cancellation policy is.
For treatments booked under an Ella Baché Gift Card or Gift Voucher Appointment cancellations with less than 24hrs notice may result in a cancellation fee charged to your Gift Card. Your Gift Voucher/Card number must be quoted at the time of booking.
Gift Cards
Ella Baché e-Gift Cards and Physical Gift Cards can be used for product and treatment purchases in participating salons Australia wide.
- To make a Treatment Booking using your eGift Card or Physical Gift Card you must directly contact the salon via telephone or email.
- Gift Cards cannot be redeemed for any other legal tender (cash, EFTPOS, credit card or gift card).
- Gift cards are the equivalent of cash. If lost, stolen or damaged, Gift Cards will not be replaced.
- Gift cards are non-refundable.
- Expired Gift Cards do not retain any value.
- Gift Cards must be presented on arrival.
- Gift cards are valid for 3 years from the date of purchase.
- Gift cards cannot be exchanged for cash, redeemed for treatment deposits.
- Appointment cancellations with less than 24hrs notice may result in a cancellation fee charged to your Gift Card.
- Gift Cards can not ben used or redeemed at select Ella Baché Salons on Sundays and Public Holidays. Please contact your Ella Baché salon to confirm the Terms and Conditions of Gift Card use.
- Promotional Treatment Package Gift Vouchers do not require a 3 year expiry date and can be at the discretion of the Salon. Please contact the salon you purchased the Gift Voucher from to ensure you understand the expiration date for that particular promotional package.
Arrival Time
Please arrive 15 minutes before your treatment so that we can collect information that is required to ensure that your treatment meets your needs.
Skin Consultation
We ask that if you are having a Facial Treatment that you haven’t had previously, that you allow time for a skin consultation to ensure the Facial is appropriate for your skin and any health concerns you may have.
Pregnancy
If you are pregnant please let us know when you book. Some treatments are not recommended for women in their first trimester and whilst others are not recommended at all whilst pregnant. Note that Pregnancy massage will not be performed on clients in their first trimester.
Children in Salon
We understand that many of our clients have young children, however due to safety concerns young children are generally not permitted in the salon. Please check with your local salon if you cannot make arrangements prior to your treatment.
Adolescents aged 12-17 are welcome to enjoy a selection of treatments with the permission and supervision of a parent, guardian or caregiver. Please check with your salon as to which treatments are available prior to making your booking and note that the client consultation form must be signed by a parent, guardian or caregiver. Treatments on children under the age of 12 are at the discretion of the individual salon owner and only when accompanied by a parent/guardian.
Your Account
You will need to register an account with us to use our online booking service. You will need a valid email address/username and password for your account. You are responsible for maintaining the confidentiality of your account, username and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account, username and/or password. You agree to provide only accurate, truthful information.
We reserve the right to refuse service and/or terminate accounts without prior notice if you violate these terms and conditions or if we decide, in our sole discretion, that it would be in our salon’s best interests to do so.
Use of Online Booking Service
You may only use the Online Booking Service if you are at least 18 years of age and can enter into binding contracts (our site is not available for use by minors). You are responsible for maintaining the secrecy of your passwords, login and account information. You will be financially accountable for all uses of our site by you and anyone using your password and login information. You may only use the Online Booking Service to make legitimate appointments. It is your responsibility to ensure that you select the accurate date and time for your booking. The salon cannot be held accountable if you make an error in your booking.
We will use our reasonable commercial efforts to keep the Online Booking Service available on a 24 hour/7days a week basis, subject to necessary scheduled downtime for maintenance, unscheduled maintenance and system outages. Your access to our Online Booking Service may not be uninterrupted or available at all times. We cannot promise that our Online Booking Service will be error-free, that defects or errors will be corrected or that our site or the servers that make it available are free from viruses or other harmful components. You will not use any device, software or routine that interferes or attempts to interfere with the normal operation of this site or take any action that imposes an unreasonable load on our computer equipment.
Disclaimer of Liability
General Disclaimer
Whilst we try and ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. We may choose to not fill any orders (or part of an order) that you have placed where the website contains errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.
We are not liable to you or anyone else for any Loss in connection with use of this website or a linked website.
This general disclaimer is not restricted or modified by any of the following specific warnings or disclaimers.
Specific Warnings and Disclaimers
The Competition and Consumer Act 2010 and similar State and Territory legislation in Australia may confer rights, guarantees and remedies on you in relation to the provision by us of goods or services on the website, which cannot be excluded, restricted or modified. We do not exclude these rights but do exclude all other conditions and warranties implied by custom, law or statute.
We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with use of this website or a linked website. You must take your own precautions to ensure that whatever you select for your use from this website is free of viruses or anything else (such as worms or trojan horses) that may interfere with or damage the operations of your computer systems. We do not warrant that your access to the website will be uninterrupted or error free or that any defects will be corrected.
We may, from time to time, change or add to this website (including these Terms of Use) or the information, products and services without notice. However, we do not undertake to keep this website updated. We are not liable to you or anyone else if errors occur in the information on this website or if that information is not up-to-date.
Under no circumstances (including but not limited to any act or omission on the part of Hallas Trading) will Hallas Trading be liable for any indirect, incidental, special and/or consequential damages or loss of profits whatsoever which result from any use or access of, or any inability to use or access, the website.
All Goods purchased from Hallas Trading are intended for personal non-commercial use only.
From time to time, Hallas Trading restricts the quantity of Goods which can be purchased in one Order/Transaction, or by one person, household or address during a particular of time, Any quantity restrictions will be stated on the online product page, in advertising materials or otherwise advised by Hallas Trading.
Hallas Trading may reject or cancel any order(s) it deems to be in violation of its product quantity restrictions in its total discretion.
To the fullest extent permitted by law, Hallas Trading liability for breach of any Consumer Guarantee, which cannot be excluded, is limited at the option of Hallas Trading to the following:
- in the case of services supplied or offered by Hallas Trading, which are not of a kind ordinarily acquired for personal, domestic or household use or consumption (a) the supply of the services again; or (b) the payment of the cost of having services supplied again; and in the case of goods supplied or offered by Hallas Trading, which are not of a kind ordinarily acquired for personal, domestic or household use or consumption (a) the replacement of the goods or the supply of equivalent goods; (b) the repair of such goods; (c) the payment of the cost of the replacing the goods or of acquiring equivalent goods; or (d) the payment of the cost of having the goods repaired.
In these Terms of Use, certain words (particularly capitalised ones) may have special meanings. If they do these special meanings are set out in the "General" section.
The Terms of Use are effective until terminated by Hallas Trading and Hallas Trading may terminate this agreement and your access to the website at any time without notice. In the event of termination you are no longer authorised to access the website, but all restrictions imposed on you and all disclaimers and limitations of liability set out in the Terms of Use will survive.
Copyright
This website is our copyright property.
You are provided with access to it only for your personal and non-commercial use.
Other than for the purposes of and subject to the conditions prescribed under the Copyright Act 1968 or any other applicable legislation throughout the world, you may not, in any form or by any means:
- adapt, reproduce, store, distribute, transmit, print, display, perform, publish or create derivative works from any part of this website; or
- commercialise any information, products or services obtained from any part of this website without our written permission.
Trade marks
These trade marks and other Hallas Trading products and services referred to in this website are trade marks of Hallas Trading.
Other product and company names mentioned in this website may be the trade marks of other people or entities.
Nothing contained in the website should be construed as granting any licence or right of use of any trade mark or part of any trade mark displayed on the website without the express written permission of Hallas Trading or third party owner.
Linked websites
This website may contain links to linked websites. Those links are provided for convenience only any may not remain current or be maintained.
Links to those websites should not be construed as any endorsement, approval, recommendation or preference by us of the owners or operators of the sites, or of any information, products or services referred to on those other sites unless specifically stated.
Unless otherwise stated the linked websites are not under the control of Hallas Trading and Hallas Trading is not responsible for the contents of any linked website. You link to any such website at your own risk.
Cookies
Hallas Trading uses two types of cookies on this website. These are session cookies and permanent cookies.
Session Cookies
Session cookies are only used to let our site know that you are the same person wherever you go on our site during a session. For example, if you put a product in your shopping bag and go to check out, we need to know that it is you on the check out page and you have ordered that product.
Upon closing your browser the session cookie set by this website is destroyed and no personal information is maintained which might identify you should you visit our website at a later date.
Session cookies are short-lived, are used only during a browsing session, and expire when you quit your browser.
Permanent Cookies
To enable Hallas Trading to recognise each time your browser visits the Hallas Trading website it downloads a cookie onto your hard drive.
Through the use of the cookie Hallas Trading is able to:
(a) recognise your browser each time it visits our site; and
(b) track which pages you visit while at our site.
American Express and Hallas Trading may use this information to build up a consumer profile about you, which may allow it to tailor offers or marketing material which may be of interest to you.
As with all of your personal information American Express and Hallas Trading will not provide this to third parties without your consent, except where:
(a) such disclosure is permitted under the Privacy Act 1988;
(b) American Express and Hallas Trading is required by law to disclose information to third parties; or
(c) American Express and Hallas Trading has outsourced some internal functions to third parties, for example data warehousing companies, mail houses or contractors that carry out administrative functions on their behalf.
Other Ways We Track Site Activity
Another way we track site activity is by using transparent electronic images called "clear GIFs," "Web bugs," or "Web beacons" on davidjones.com.au Web pages. These images count the number of users who visit that page from specific banner ads outside davidjones.com.au or through e-mail links. A similar image, sometimes called a "Spotlight Tag," is used on davidjones.com.au Web pages where transactions take place. The Tag collects numeric information, such as the dollar amount of an online purchase, to help us understand usage of the site. We do not use any of these electronic images to collect personally identifiable information.
Upon purchasing an item online, you will receive servicing emails confirming details of your order, including a request to write a review.
You have the opportunity to unsubscribe from product review emails by clicking on the link in the Review Email. This will unsubscribe you from the Product Review Requests only and is not related to the Hallas Trading marketing email database.
General
In this website:
"Consumer Guarantee" means any guarantee (other than a guarantee under section 51, 52 or 53) applicable under the Australian Consumer Law (in Division 1, Part 3-2 of Schedule 2 to the Competition and Consumer Act 2010 (Cth) and any equivalent State or Territory Fair Trading legislation) to goods and services acquired by consumers.
"Linked websites" means websites of persons or entities other than Hallas Trading which are hyperlinked from this website.
"Personal information" means any information from which your identity is apparent or can be reasonably be ascertained.
"Website" means the whole or any part of the web pages located at www.ellabache.com.au (including the lay-out of this website, individual elements of the website design, underlying code elements of this website, or text, sounds, graphics, animated elements or any other content of this website.)
"We" and "us" refer to Hallas Trading and "our" has the same meaning.
These Terms of Use are governed by the laws in force in New South Wales, Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia and any courts which may hear appeals from those courts.
Nothing contained in these Terms of Use derogates from Hallas Trading right to comply with law enforcement requests or requirements relating to your use of this website or information provided to or gathered by Hallas Trading with respect to that use.
Social Media Sign Ups
By submitting your details via Facebook you are allowing Hallas Trading to email you the most recent brand news and product launches.
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All rights reserved. Not to be reproduced without consent.